How to order Full Fibre / Fibre to the Premises (FTTP) on the Openreach network
Ultrafast Full Fibre, also known as Fibre to the Premises (FTTP), is where a fibre optic cable runs all the way directly to your home or business. FTTP is the state of the art future-proofed technology that covers over 50% of Cornwall.
Cornwall has some of the highest FTTP coverage in the UK and we want to ensure you can order when your premises become live, so here is a short process to help you get connected:
- Check your line on the Openreach broadband checker to ensure you are in an FTTP enabled area and can order (You are looking for ‘Ultrafast Accepting Orders’).
- If your current internet service provider does not offer FTTP and you want to upgrade, let your current provider know you would like to switch provider.
- Check out the various internet service providers that do offer FTTP. You can see a current list of providers below.
- If you think you should be able to order but your address does not show Ultrafast availability (e.g. your neighbour has ordered) you can try contacting Openreach.
There is some further guidance, including what happens to your existing phoneline and phone number, here.
Alternative Providers (Altnets)
Wildanet and Jurassic Fibre have full fibre coverage in parts of Cornwall, giving more choice to Cornwall’s residents and businesses.