‘Transformational for my business’ – Tanist Computer Systems Ltd

“Our downstream speeds are now around 40Mbps, a huge increase on the 2.5 Mbps we had a while ago. But from our point of view, it’s the improved upload speeds that are most exciting, creating a real step change in the way we work.

“Video is one of the main areas where this is happening. Our new base in Bodmin is monitored by network cameras which we can control remotely from any web browser, anywhere in the world. To be most effective, this relies on a good upstream speed at the premises, so now that our upload speeds are fifteen times what they were, we can move cameras instantly and watch playback at 24 frames per second without buffering.”

Upload speeds are also supporting Tanist’s engineers working at client sites around the region, by providing access to hosted systems. Whether through providing remote access to technical client information or to remote mail servers, this is enabling Tanist to provide enhanced levels of client support.

“Superfast broadband has enabled us to expand our business and employ more staff. So much so, that we have recently moved to larger premises in Callywith Gate, Bodmin.”

“We are also looking into providing internet telephony solutions, a technology which is rarely mentioned, but which we feel is an area that offers massive potential savings to our customers.”

As IT specialists, Tanist has been involved in installing fibre broadband since the Cornwall pilot in 2011, and many businesses ask for further assistance in getting the most from their connection. Now, as John says, “Through handling issues that have arisen with some of the connections, including our own, we have a better understanding of what the parameters are, and have been able to develop further skills in the area of fibre broadband to offer to our clients.”